Useful product reconditioning and maintenance tips

How should I wash a product with quilted squares or box shapes?

You can safely wash mattress toppers, duvets and pillows at home in a washing machine. Use detergent for delicate items and wash them at the temperature given on the label. As long as you follow the instructions on the label carefully, you can put the products in a spin dryer or a tumble dryer. Alternatively, use a specialist laundry service or take advantage of the reconditioning service that MED1994 provides for its customers: collection from your door, professional washing and drying (with repairs for any damage to the products that is not covered by the guarantee), and return delivery to your door.

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A number of the squares of my duvet are empty, while others have got bigger and fuller. What is happening?

That can happen to products (duvets and mattress toppers) with box-shaped quilting. Due to the special manufacturing technique, the squares have spacing ribbons inside them that have small openings so that the products can be filled. Sometimes down can shift from one square to another during everyday use due to frequent pressure in certain parts of a product. Therefore, we advise people who choose products with box-based structures to shake the down on a regular basis. It is a simple way to prevent problems. If necessary, our customer service team can arrange for your products to be collected, reconditioned and returned to you.

In detail: practical mattress topper maintenance tips

Mattress toppers have box-based structures to enhance filling distribution and prevent cold areas from forming. This construction system and the SISTEMA ARIA® promote maximum air circulation not only through the empty layer inside but also through the filling holes in the squares, taking advantage of the movements of our bodies. During everyday use of
mattress toppers, the pressure produced by your body when you are lying down could make the filling move left or right from one square to another through the filling holes. If that happens, simply guide the filling back into the original squares with a few movements of your hands, as shown in the diagrams below. Remember that this is all part of the normal maintenance procedures for mattress toppers with artisan structures like these.

Beat the mattress topper thoroughly with your hands, moving in the directions marked by the arrows (right/left) towards the centre.

Do filled products require maintenance?

Simple, everyday measures can help to ensure that your products stay in good shape over time. We recommend that you air and shake the product frequently in order to keep the filling evenly distributed. Do it first thing in the morning, when the sunlight is not too bright and the air is still cool and clean. Do not use carpet beaters or vacuum cleaners because they could damage the down-resistant fabrics. One last tip: brush the products, especially around the seams because normal household dust can gather there.

What should I do at the end of the season?

At the end of the season, it is a good idea to wash and dry the product thoroughly (carefully following the instructions on the label), then put it in a bag made of cotton or another breathable material in order to protect it from dust while allowing the air through. Plastic bags and containers should not be used.

What sort of lifespan does a filled product have?

A product filled with down or fibre can last a long time. The care and attention that you show to your product will play an essential part in ensuring that it ages well.

Can feathers and down trigger allergies?

The NOMITE® label on our products certifies that the feathers and down are totally suitable for people with allergies. International scientific researchers have confirmed that when feathers and down are properly washed, sterilized and freed of dust, they do not provide an ideal habitat or a source of food for dust mites. In addition, the fabrics that are normally used in the production process form a barrier that dust mites cannot penetrate. Therefore, there are no contraindications to the use of feather and down products for people who are allergic to dust mites.

General recommendations

Below is some maintenance advice for down and fibre fillings and quilted products:

– Using the most suitable “cleaning” and “renovation” procedures will help to preserve the properties of the products over time and keep them as functional and efficient as possible.

– It is very important to read the instructions provided on the label of every single product.

Take a look at the following symbols:

HAND WASH OR IN WASHING MACHINE AT 60°C OR LESS WITH DELICATE CYCLE AND NEUTRAL DETERGENTS

HAND WASH MAX. TEMP. 40°C – SHORT CYCLE

DRY CLEANED WITH DELICATE CYCLE, MINERAL ESSENCES, CHLORINATED SOLVENTS AND PERCLOROETHYLENE

DO NOT BLEACH

MEDIUM SPIN CYCLE AT 800 SPINS

DRY IN DRYER AT MEDIUM TEMPERATURE

DO NOT USE DRYER

LAY PRODUCT FLAT AND AIR DRY

DO NOT WRING

SHAKE AND BEAT THE PRODUCT WITH YOUR HANDS TO RENDER IT UNIFORMLY SOFT

DO NOT IRON

IRONING TO 110°C, PAY ATTENTION TO THE STEAM THAT MAY CAUSE DAMAGE